PARNELL Learning - Vital Skills Workshops

 

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VITAL SKILLS WORKSHOPS

Administrative Support

Anger Management

Assertiveness-Self Confidence

Business Etiquette

Business Writing

Change Management

Coaching and Mentoring

Communication Strategies

Conflict Resolution

Creative Problem Solving

Customer Service

Facilitation Skills

Human Resource Management

Interpersonal Skills

Leadership and Influence

Meeting Management

Motivating People

Negotiation Skills

Personal Productivity

Presentation Skills

Project Management

Proposal Writing

Public Speaking

Sales Fundamentals

Stress Management

Supervising Others

Team Proposal Writing

Teamwork & Team Building

Time Management

Train the Trainer

Workplace Diversity

 

MICROSOFT WORKSHOPS

Word Essentials

Excel Essentials

Outlook Essentials

OneNote Essentials

Visio Essentials

PowerPoint Essentials

Project Essentials

 

EDUCATIONAL WORKSHOPS

StudyEdge Courses

 

CUSTOM WORKSHOPS

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Microsoft Outlook Essentials

Many people use Outlook to manage their e-mail, calendar, tasks, and contacts. However, Outlook contains many features that can help you save time and work smarter. You’ll learn how to use those features in this course, including search tools, folders, junk e-mail filters, and organization tools. We’ll also give you a detailed introduction to each of Outlook’s major functions (calendar, contacts, tasks, and e-mail).

 

Professional training materials to teach both one day or half day Microsoft Office training workshops including Outlook 2007. Thousands of trainer's around the world now use these customizable training solutions every day with confidence. Everything you need is classroom ready, so you can focus on the training.

 

Workshop outline:

 

Module One: Getting Started

Icebreaker - Housekeeping items - Pre-Assignment Review - Workshop objectives - Action plans and evaluation forms

 

Module Two: Setting up Outlook

Opening Outlook - Interface Overview - Setting up an E-mail Account - Viewing Your Inbox - Closing Outlook

 

Module Three: Working with E-Mail

Sending and Receiving Mail - Viewing an E-mail - Replying To or Forwarding an E-mail - Deleting an E-mail

 

Module Four: Creating a New E-Mail

Creating an E-mail - Addressing an E-mail - Creating the Body - Attaching a File - Sending the Message

 

Module Five: Managing E-mail

Marking an Item as Read or Unread - Printing a Message - Creating Folders - Moving Messages to Folders - Renaming, Deleting, and Moving Folders

 

Module Six: Managing Junk Mail

About the Junk Mail Filter - Enabling Junk Mail Filtering - Enabling the Phishing Filter - Modifying Safe and Blocked Senders - Marking a Message as Junk or Not Junk

 

Module Seven: Outlook’s Organization Tools

Creating a Basic Rule - Creating an Advanced Rule - Using Categories - Flagging an Item for Follow-Up - Viewing Favourite Folders

 

Module Eight: Searching for Items

Setting Up Search Folders - Using Search Folders - Using Instant Search - Using Advanced Search - Using Contact Search

 

Module Nine: An Introduction to the Calendar

Getting Started - Creating an Appointment - Editing an Appointment - Managing Reminders - Changing Your Calendar View

 

Module Ten: An Introduction to Tasks

Getting Started - Creating a New Task - Editing a Task - Updating Task Status - Basic Task Views

 

Module Eleven: An Introduction to Contacts

Getting Started - Creating a New Contact - Editing a Contact - Navigating Through Tasks - Basic Contact Views

 

Module Twelve: Wrapping Up

Words from the Wise - Parking Lot - Action Plans and Evaluations

 

Instructor Guide 121 pages Participant Guide 78 pages Slides 52

 

 

Vital Skills Workshops

For your key people

 

OUR UK-based facilitators will run your Vital Skills Workshops either at your own premises, or at a convenient off-site venue.

All facilitators have advanced degrees and/or professional qualifications in their field.

Vital Skills Workshops run for 5 to 6 hours and are ideal for groups of 5-25. more

 

YOUR INVESTMENT

 

Course & Facilitator

FEES FOR a Vital Skills Workshop in the UK start from £690, depending on the course. Request a Proposal

 

Travel Expenses

NO CHARGE for travel within 120 miles of London. Actual and reasonable travel expenses are charged for other locations.

Outside the UK? Request a Proposal

 

Course Materials

EACH participant receives a Vital Skills workshop folder, pen and handouts at £9 per person. 

 

Venue and catering

YOU CAN arrange your own venue and catering, or we can arrange a suitable venue.

Request a Proposal

 

 

Are you a trainer?

Use our

Vital Skills material

 

IF YOU would like to facilitate Vital Skills Workshops, for your own organisation, or external clients, we can provide the high quality learning resources you need.

  • Facilitator guide

  • Participant guide

  • Course Handouts

  • PowerPoint Slides

Partner with PARNELL and deliver Vital Skills Workshops based on our extensive library of quality learning resources, covering a wide and growing range of subjects.

 

More information

 

 

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