Benjamin Franklin once said, �In this world nothing can be said to be certain, except death and taxes.� We would add a third item to his list: anger. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. This workshop will help teach participants how to identify their anger triggers and what to do when they get angry.

Anger Management Course Outline:

Module One: Getting Started
Icebreaker Ground rules - The parking lot - Workshop objectives - Action plans and evaluation forms
Module Two: Understanding Anger
The Cycle of Anger - Understanding Fight or Flight - Common Myths About Anger Module Three: Do�s and Don�ts
Unhelpful Ways of Dealing with Anger - Helpful Ways of Dealing with Anger
Module Four: Gaining Control
A Word of Warning - Using Coping Thoughts - Using Relaxation Techniques - Blowing off Some Steam
Module Five: Separate the People from the Problem
Objective vs. Subjective Language - Identifying the Problem - Using �I� Messages

Module Six: Working on the Problem
Using Constructive Disagreement - Negotiation Tips - Building Consensus - Identifying Solutions
Module Seven: Solving the Problem
Choosing a Solution - Making a Plan - Getting it Done
Module Eight: A Personal Plan
Understanding Hot Buttons - Identifying Your Hot Buttons - A Personal Anger Log

Module Nine: The Triple A Approach
Alter - Avoid - Accept
Module Ten: Dealing with Angry People
Understanding the Energy Curve - De-Escalation Techniques - When to Back Away and What To Do Next
Module Eleven: Pulling it All Together
Process Overview - Putting it Into Action
Module Twelve: Wrapping Up
Words from the Wise - Review of Parking Lot - Lessons Learned - Completion of Action Plans and Evaluations

Instructor Guide

107

pages

Participant Guide

pages

Slides

TRAINING OPTIONS

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▲Participant Guide

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▲Instructor Guide

Your comprehensive guide to running this course as a one-day seminar. Editable document.

▲PowerPoint Slides

The slides you need to present this course professionally. Editable document.

▲Quick Reference Guide

An additional quick reference handout for participants. Editable document.

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Total Package Price

US$195.00

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SATISFACTION GUARANTEED

"If you are not entirely satisfied with your first course material purchase, simply contact us within seven days, undertake to delete the material and we will refund the full purchase price." more

Dr Bruce Johnstone
PhD, MBA, BBc, FNZIM

Course Director,
PARNELL Learning

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Anger Management

Anger Management