PARNELL Learning - Vital Skills Workshops

 

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VITAL SKILLS WORKSHOPS

Administrative Support

Anger Management

Assertiveness-Self Confidence

Business Etiquette

Business Writing

Change Management

Coaching and Mentoring

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Conflict Resolution

Creative Problem Solving

Customer Service

Facilitation Skills

Human Resource Management

Interpersonal Skills

Leadership and Influence

Meeting Management

Motivating People

Negotiation Skills

Personal Productivity

Presentation Skills

Project Management

Proposal Writing

Public Speaking

Sales Fundamentals

Stress Management

Supervising Others

Team Proposal Writing

Teamwork & Team Building

Time Management

Train the Trainer

Workplace Diversity

 

MICROSOFT WORKSHOPS

Word Essentials

Excel Essentials

Outlook Essentials

OneNote Essentials

Visio Essentials

PowerPoint Essentials

Project Essentials

 

EDUCATIONAL WORKSHOPS

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CUSTOM WORKSHOPS

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Anger Management 

 

Benjamin Franklin once said, “In this world nothing can be said to be certain, except death and taxes.” We would add a third item to his list: anger. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. This workshop will help teach participants how to identify their anger triggers and what to do when they get angry.

Workshop outline:

Module One: Getting Started
Icebreaker Ground rules - The parking lot - Workshop objectives - Action plans and evaluation forms
 

Module Two: Understanding Anger
The Cycle of Anger - Understanding Fight or Flight - Common Myths About Anger Module Three: Do’s and Don’ts
Unhelpful Ways of Dealing with Anger - Helpful Ways of Dealing with Anger
 

Module Four: Gaining Control
A Word of Warning - Using Coping Thoughts - Using Relaxation Techniques - Blowing off Some Steam
 

Module Five: Separate the People from the Problem
Objective vs. Subjective Language - Identifying the Problem - Using “I” Messages

 

Module Six: Working on the Problem
Using Constructive Disagreement - Negotiation Tips - Building Consensus - Identifying Solutions
 

Module Seven: Solving the Problem
Choosing a Solution - Making a Plan - Getting it Done
 

Module Eight: A Personal Plan
Understanding Hot Buttons - Identifying Your Hot Buttons - A Personal Anger Log

 

Module Nine: The Triple A Approach
Alter - Avoid - Accept
 

Module Ten: Dealing with Angry People
Understanding the Energy Curve - De-Escalation Techniques - When to Back Away and What To Do Next
 

Module Eleven: Pulling it All Together
Process Overview - Putting it Into Action
 

Module Twelve: Wrapping Up
Words from the Wise - Review of Parking Lot - Lessons Learned - Completion of Action Plans and Evaluations
 

 

Instructor Guide 107 pages Participant Guide 65 pages Slides 43
 

Vital Skills Workshops

For your key people

 

OUR UK-based facilitators will run your Vital Skills Workshops either at your own premises, or at a convenient off-site venue.

All facilitators have advanced degrees and/or professional qualifications in their field.

Vital Skills Workshops run for 5 to 6 hours and are ideal for groups of 5-25. more

 

YOUR INVESTMENT

 

Course & Facilitator

FEES FOR a Vital Skills Workshop in the UK start from £690, depending on the course. Request a Proposal

 

Travel Expenses

NO CHARGE for travel within 120 miles of London. Actual and reasonable travel expenses are charged for other locations.

Outside the UK? Request a Proposal

 

Course Materials

EACH participant receives a Vital Skills workshop folder, pen and handouts at £9 per person. 

 

Venue and catering

YOU CAN arrange your own venue and catering, or we can arrange a suitable venue.

Request a Proposal

 

 

Are you a trainer?

Use our

Vital Skills material

 

IF YOU would like to facilitate Vital Skills Workshops, for your own organisation, or external clients, we can provide the high quality learning resources you need.

  • Facilitator guide

  • Participant guide

  • Course Handouts

  • PowerPoint Slides

Partner with PARNELL and deliver Vital Skills Workshops based on our extensive library of quality learning resources, covering a wide and growing range of subjects.

 

More information

 

 

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