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Assertiveness and Self Confidence

Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. This workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives.

Assertiveness and Self Confidence Course Outline:

Module One: Getting Started

Icebreaker - Ground rules - The parking lot - Workshop objectives - Action plans and evaluation forms

Module Two: What Does Self-Confidence Mean To You?

What is Assertiveness? - What is Self-Confidence? - The Four Styles

Module Three: Obstacles to Our Goals

Types of Negative Thinking - Case Study - Personal Application

Module Four: Communication Skills

Listening and Hearing: They Aren’t the Same Thing - Asking Questions - Body Language

Module Five: The Importance of Goal Setting

Why Goal Setting is Important - Setting SMART Goals - Our Challenge to You

Module Six: Feeling the Part

Identifying Your Worth - Creating Positive Self-Talk - Identifying and Addressing Strengths and Weaknesses

Module Seven: Looking the Part

The Importance of Appearance - The Role of Body Language - First Impressions Count!

Module Eight:  Sounding the Part

It’s How You Say It - Sounding Confident - Using “I” Messages

Module Nine:  Powerful Presentations

What to Do When You’re on the Spot - Using STAR To Make Your Case

Module Ten: Coping Techniques

Building Rapport - Expressing Disagreement - Coming to Consensus

Module Eleven: Dealing with Difficult Behaviour

Dealing with Difficult Situations - Key Tactics

Module Twelve: Wrapping Up

Words from the Wise - Review of Parking Lot - Lessons Learned - Completion of Action Plans and Evaluations