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Change Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Change Management Course Outline:

Module One: Getting Started
Icebreaker - Ground rules - The parking lot - Workshop objectives - Action plans and evaluation forms
Module Two: Preparing for Change
Defining Your Strategy - Building the Team
Module Three: Identifying the WIIFM
What’s In It For Me? - Building Support
Module Four: Understanding Change on an Individual Level with the ADKAR Model
Awareness - Desire - Knowledge - Ability - Reinforcement
Module Five: Managing the Change
Developing a Change Management Plan - Developing a Communication Plan - Implementing the Plans
Module Six: Gaining Support
Gathering Data - Addressing Concerns and Issues - Evaluating and Adapting
Module Seven: Making it all Worthwhile
Leading Status Meetings - Celebrating Successes - Sharing the Results and Benefits
Module Eight: Using Appreciative Inquiry
The Four Stages - The Purpose of AI - Examples and Case Studies
Module Nine: Bringing People to Your Side
A Dash of Emotion - Plenty of Facts - Bringing it All Together
Module Ten: Building Resiliency
What is Resiliency? - Why is it Important? - Five Easy Steps for the Leader and the Individual
Module Eleven: Building Flexibility
What is Flexibility? - Why is it Important? - Five Easy Steps for the Leader and the Individual
Module Twelve: Wrapping Up
Words from the Wise - Review of Parking Lot - Lessons Learned - Completion of Action Plans and Evaluations