PARNELL Learning - Vital Skills Workshops

 

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VITAL SKILLS WORKSHOPS

Administrative Support

Anger Management

Assertiveness-Self Confidence

Business Etiquette

Business Writing

Change Management

Coaching and Mentoring

Communication Strategies

Conflict Resolution

Creative Problem Solving

Customer Service

Facilitation Skills

Human Resource Management

Interpersonal Skills

Leadership and Influence

Meeting Management

Motivating People

Negotiation Skills

Personal Productivity

Presentation Skills

Project Management

Proposal Writing

Public Speaking

Sales Fundamentals

Stress Management

Supervising Others

Team Proposal Writing

Teamwork & Team Building

Time Management

Train the Trainer

Workplace Diversity

 

MICROSOFT WORKSHOPS

Word Essentials

Excel Essentials

Outlook Essentials

OneNote Essentials

Visio Essentials

PowerPoint Essentials

Project Essentials

 

EDUCATIONAL WORKSHOPS

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CUSTOM WORKSHOPS

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Human Resource Management

In recent years, tasks that were originally thought to “belong” to the human resources department have become a part of many managers’ job descriptions. This workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination.

Workshop outline:

Module One: Getting Started

Icebreaker - Ground rules - The parking lot - Workshop objectives - Action plans and evaluation forms

Module Two: A History of Human Resources
A Brief History - What is Human Resources Today?

Module Three: The Interview Process
The General Format - Types of Questions - Do’s and Don’ts

Module Four: Employee Orientation
The Orientation Process - The Role of Management and the Role of Human Resources - Tips and Tricks

Module Five: Following Up with New Employees
Daily Checklist for the First Week - Following Up at the End of the Week - Weeks and Months Later

Module Six: Workplace Safety
Understanding Your Role and Responsibilities - Understanding Local Rules - Understanding Industry-Specific Rules

Module Seven: Dealing with Harassment And Discrimination
Defining Harassment - Types of Workplace Discrimination - A Manager’s Responsibility - An Employer’s Responsibility

Module Eight: Workplace Violence
Defining Violence - A Manager’s Responsibility - An Employer’s Responsibility

Module Nine: Managing Employee Performance
Choosing the Time and Place For Feedback - Types of Employee Appraisals - Using the Feedback Sandwich - Encouraging Growth and Development

Module Ten: Disciplining Employees
Understanding Your Role - Understanding Your Choices - Having the Meeting - Following Up

Module Eleven: Terminating Employees
Documenting Events - Preparing for the Decision - Making the Decision - Communicating the Decision

Module Twelve: Wrapping Up
Words from the Wise - Review of Parking Lot - Lessons Learned - Completion of Action Plans and Evaluations 

Instructor Guide 97 pages Participant Guide 69 pages Slides 45

 

Vital Skills Workshops

For your key people

 

OUR UK-based facilitators will run your Vital Skills Workshops either at your own premises, or at a convenient off-site venue.

All facilitators have advanced degrees and/or professional qualifications in their field.

Vital Skills Workshops run for 5 to 6 hours and are ideal for groups of 5-25. more

 

YOUR INVESTMENT

 

Course & Facilitator

FEES FOR a Vital Skills Workshop in the UK start from £690, depending on the course. Request a Proposal

 

Travel Expenses

NO CHARGE for travel within 120 miles of London. Actual and reasonable travel expenses are charged for other locations.

Outside the UK? Request a Proposal

 

Course Materials

EACH participant receives a Vital Skills workshop folder, pen and handouts at £9 per person. 

 

Venue and catering

YOU CAN arrange your own venue and catering, or we can arrange a suitable venue.

Request a Proposal

 

 

Are you a trainer?

Use our

Vital Skills material

 

IF YOU would like to facilitate Vital Skills Workshops, for your own organisation, or external clients, we can provide the high quality learning resources you need.

  • Facilitator guide

  • Participant guide

  • Course Handouts

  • PowerPoint Slides

Partner with PARNELL and deliver Vital Skills Workshops based on our extensive library of quality learning resources, covering a wide and growing range of subjects.

 

More information

 

 

 

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