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Human Resource Management 

In recent years, tasks that were originally thought to “belong” to the human resources department have become a part of many managers’ job descriptions. This workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination.

Human Resources Management Course Outline:

Module One: Getting Started
Icebreaker - Ground rules - The parking lot - Workshop objectives - Action plans and evaluation forms
Module Two: A History of Human Resources
A Brief History - What is Human Resources Today?
Module Three: The Interview Process
The General Format - Types of Questions - Do’s and Don’ts
Module Four: Employee Orientation
The Orientation Process - The Role of Management and the Role of Human Resources - Tips and Tricks
Module Five: Following Up with New Employees
Daily Checklist for the First Week - Following Up at the End of the Week - Weeks and Months Later
Module Six: Workplace Safety
Understanding Your Role and Responsibilities - Understanding Local Rules - Understanding Industry-Specific Rules
Module Seven: Dealing with Harassment And Discrimination
Defining Harassment - Types of Workplace Discrimination - A Manager’s Responsibility - An Employer’s Responsibility
Module Eight: Workplace Violence
Defining Violence - A Manager’s Responsibility - An Employer’s Responsibility
Module Nine: Managing Employee Performance
Choosing the Time and Place For Feedback - Types of Employee Appraisals - Using the Feedback Sandwich - Encouraging Growth and Development
Module Ten: Disciplining Employees
Understanding Your Role - Understanding Your Choices - Having the Meeting - Following Up
Module Eleven: Terminating Employees
Documenting Events - Preparing for the Decision - Making the Decision - Communicating the Decision
Module Twelve: Wrapping Up
Words from the Wise - Review of Parking Lot - Lessons Learned - Completion of Action Plans and Evaluations