PARNELL Learning - Vital Skills Workshops

 

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VITAL SKILLS WORKSHOPS

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Anger Management

Assertiveness-Self Confidence

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Change Management

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Conflict Resolution

Creative Problem Solving

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Facilitation Skills

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Negotiation Skills

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Presentation Skills

Project Management

Proposal Writing

Public Speaking

Sales Fundamentals

Stress Management

Supervising Others

Team Proposal Writing

Teamwork & Team Building

Time Management

Train the Trainer

Workplace Diversity

 

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Word Essentials

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EDUCATIONAL WORKSHOPS

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CUSTOM WORKSHOPS

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Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Workshop outline:

Module One: Getting Started

Icebreaker - Ground rules - The parking lot - Workshop objectives - Action plans and evaluation forms

Module Two: Setting Expectations
Defining the Requirements - Identifying Opportunities for Improvement and Growth - Setting Verbal Expectations - Putting Expectations in Writing

Module Three: Setting Goals
Understanding Cascading Goals - Setting SMART Goals - Helping Others Set Goals

Module Four: Assigning Work
General Principles - The Dictatorial Approach - The Apple-Picking Approach - The Collaborative Approach

Module Five: Degrees of Delegation
Level One: Complete Supervision - Level Two: Partial Supervision - Level Three: Complete Independence

Module Six: Implementing Delegation
Deciding to Delegate - To Whom Should You Delegate - Providing Instructions - Monitoring the Results - Troubleshooting Delegation

Module Seven: Providing Feedback
Characteristics of Good Feedback - Feedback Delivery Tools - Informal Feedback - Formal Feedback

Module Eight: Managing Your Time
The 80/20 rule - Prioritizing With the Urgent-Important Matrix - Using a Productivity Journal - Using Routines to Simplify Your Workday

Module Nine: Resolving Conflict
Using a Conflict Resolution Process - Maintaining Fairness - Seeking Help Within the Team - Seeking Help Outside the Team

Module Ten: Tips for Special Situations
What To Do If You’ve Been Promoted From Within The Team - What To Do If You’re Leading a Brand New Team - What To Do If You’re Taking on an Established Team

Module Eleven: A Survival Guide for the New Supervisor
Ask the Right Questions of the Right People - Go to Gemba - Keep Learning!

Module Twelve: Wrapping Up
Words from the Wise - Review of Parking Lot - Lessons Learned - Completion of Action Plans and Evaluations 

Instructor Guide 87 pages Participant Guide 65 pages Slides 51

 

Vital Skills Workshops

For your key people

 

OUR UK-based facilitators will run your Vital Skills Workshops either at your own premises, or at a convenient off-site venue.

All facilitators have advanced degrees and/or professional qualifications in their field.

Vital Skills Workshops run for 5 to 6 hours and are ideal for groups of 5-25. more

 

YOUR INVESTMENT

 

Course & Facilitator

FEES FOR a Vital Skills Workshop in the UK start from £690, depending on the course. Request a Proposal

 

Travel Expenses

NO CHARGE for travel within 120 miles of London. Actual and reasonable travel expenses are charged for other locations.

Outside the UK? Request a Proposal

 

Course Materials

EACH participant receives a Vital Skills workshop folder, pen and handouts at £9 per person. 

 

Venue and catering

YOU CAN arrange your own venue and catering, or we can arrange a suitable venue.

Request a Proposal

 

 

Are you a trainer?

Use our

Vital Skills material

 

IF YOU would like to facilitate Vital Skills Workshops, for your own organisation, or external clients, we can provide the high quality learning resources you need.

  • Facilitator guide

  • Participant guide

  • Course Handouts

  • PowerPoint Slides

Partner with PARNELL and deliver Vital Skills Workshops based on our extensive library of quality learning resources, covering a wide and growing range of subjects.

 

More information

 

 

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