▲PARNELL Learning - Vital Skills Workshops

Workplace Diversity

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This workshop will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home.

Workshop outline:

Module One: Getting Started
Icebreaker - Ground rules - The parking lot - Workshop objectives - Action plans and evaluation forms

Module Two: Understanding Diversity
What is Diversity? - Related Terms and Concepts - A Brief History - A Legal Overview

Module Three: Understanding Stereotypes
Stereotypes vs. Biases - Identifying Your Baggage - Understanding What This Means

Module Four: Breaking Down the Barriers
Changing Your Personal Approach - Encouraging Workplace Changes - Encouraging Social Changes

Module Five: Verbal Communication Skills
Listening and Hearing: They Aren’t the Same Thing - Asking Questions - Communicating with Power

Module Six: Non-Verbal Communication Skills
Body Language - The Signals You Send to Others - It’s Not What You Say, It’s How You Say It

Module Seven: Being Proactive
Encouraging Diversity in the Workplace - Preventing Discrimination - Ways to Discourage Discrimination

Module Eight: Coping with Discrimination
Identifying if You Have Been Discriminated Against - Methods of Reprisal - Choosing a Course of Action

Module Nine: Dealing with Diversity Complaints as a Person
What To Do If You’re Involved In A Complaint - Understanding Your Role - Creating a Support System

Module Ten: Dealing with Diversity Complaints as a Manager
Recording the Complaint - Identifying Appropriate Actions - Choosing a Path

Module Eleven: Dealing with Diversity Complaints as an Organization
Receiving a Complaint - Choosing a Response - Learning from the Complaint

Module Twelve: Wrapping Up
Words from the Wise - Review of Parking Lot - Lessons Learned - Completion of Action Plans and Evaluations